Tracing Officer: Community - Ref No: OD0033/20

Limpopo Province - Fixed Term Contract
Capricorn: Blouberg

We are looking for a Tracing Officer to do comparison of the Tier. Net missed appointment list and the source document (patient’s files) for verification. To improve adherence to care of TB/HIV patients to PHC facilities by tracing the missed appointment clients back to care telephonically through brief adherence counselling. To facilitate referral of all missed appointments of the TB/HIV programme who cannot be traced telephonically through the WBPHCOT. To give a detailed report of tracing done to facility managers per traced facility and do improvement plan.

Key duties and responsibilities

  • Facilitate all tracing processes (telephonic and physical) of the priority facilities.
  • Liaise with facility staff and WBPHCOT team leaders for the tracing process and report for file and Tier.Net update.
  • Assist the PHC facility with telephonic tracing of missed appointments and defaulters.
  • Assist the WBPHCOT’s to trace defaulters within the communities.
  • Compilation of all clients that were not reached telephonically to the WBPHCOT register for physical tracing.
  • Completion of the WBPHCOT register at the facility when giving the tracing report and feedback to the facility staff for outcome on Tier.Net.

Essential qualifications and experience:

  • Grade 12.
  • 3 years of experience working with PLWHA especially within the community.
  • Trained in basic HIV counselling and testing.
  • Trained in adherence counselling.
  • Shown affiliation and passion with community-based activities.
  • Strong interpersonal, written, and oral communication skills are required.
  • Ability to speak Northern Sotho (Sepedi) and Xitsonga.

Submit your CV and application letter to Olga Daswa at

Please specify the above reference number on the subject line for a quicker response. Good luck!

Closing date: 25 November 2020

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